With deal structures that drive a true partnership, a laser-focus on coaching operational excellence, and constant attention on making decisions that put people first, Redwood is a unique investor in the Residential HVAC & Plumbing space.
01
Investment model that drives full alignment
Highly selective portfolio of unique, independent, and locally knowledgeable ‘Partner companies’
Unprecedented, uncapped upside through owners’ retained equity, positioning Partners’ interest with Redwood’s
Key stakeholders and managers that are motivated by material long-term incentives and bonuses
02
Data-driven operational excellence
Decision making based on refined, analytics-backed KPIs
High-touch support & accessibility from a best-in-class team of industry leaders at the Redwood Partner Support Center
Robust, defined operating system and best practices for Partners to leverage
03
Culture of accountability
Targeted, regular coaching to help Partners achieve their goals (based on key operational and financial KPIs tracked daily)
Ongoing leadership engagement for early opportunity and issue identification and risk mitigation
Shared know-how and processes for Partners to “win the day”
04
Commitment to growth
Vigorous investments to stimulate growth via tuck-in acquisitions, marketing, human capital, and more
Professional and technical training at all levels and roles
Investment in building best-in-class infrastructure through investments in technology
Deep commitment to strategic investments in cutting-edge technology, aimed at building a best-in-class infrastructure
05
People-based partnership
Peer-to-peer connection to share best practice, validate ideas, provide support, and spur innovation
Enhanced interconnectivity across people, experience, and capabilities via collaborative Councils of Subject Matter Experts
High-end events with Partners and management to drive full alignment and grow together
06
Champion of the brand and entrepreneur
Firm belief that Partners’ name, brand, critical business functions, and culture are critical to maintaining a thriving entrepreneurial spirit within the business
Consistent track record of treating Partners as owners and key decision makers
An ironclad focus on supporting, coaching, and enhancing Partners’ outcomes
Our definition of “people First”
Directing, not Dictating.
Coaching, not Commanding.
True Partner, not Boss.
Genuine Appreciation.
Decisions that put our Partners and their teams in front of Profits.
